DevScope implemented an integrated solution for customer relationships management in Microfil. Under this project was the operationalization tools to support the resolution of various needs related to the prospect of managing the whole value chain of the company from a consolidated view of engagement with their customers. The main processes that were in this implementation were the Commercial Management, Task Management and Services, Management and Marketing processes HelpDesk.
The solution implemented was based on Microsoft Dynamics CRM platform. DevScope is Microsoft Dynamics CRM CSA (Certified Software Advisor)
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